Jumia

Thursday, 18 June 2015

AT&T In Serious Trouble

The Federal Communications Commission(FCC), the equivalent of Nigeria’s-Nigerian Communications Commission(NCC), has accused AT&T of misleading its customers.


Apparently the telecom company did not tell its subscribers that their data speed will reduce to 512Kbps after they reach the monthly data package of 5GB.

As a result, Federal Communications Commission(FCC) has fined AT&T $100 million for misleading its customers.

According to an FCC official who spoke to Computer World, “Data speeds were significantly slowed to 512kbps from the advertised 5Gbps to 12Gbps under something AT&T called its maximum bit rate policy. That very name is clearly at odds with an unlimited plan.”

Adding that ‘By not clearly informing consumers of this policy, AT&T was in violation of the Open Internet Transparency Rule of 2010, which requires Internet providers offer clear and accurate information to consumers so they can make informed choices on Internet service.’

AT&T is also expected to inform its subscribers that they were misinformed

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